Cancellations should be made as much in advance as possible (especially prior to a weekend), but no later than 24 hours prior to your appointment. Prompt notice allows someone requiring an urgent appointment to be seen in a timely manner. Our answering system operates 24 hours a day, 7 days a week. Please inform the attendant about your cancellation; for answering system, leave a message including the date and time of your call.
Appointments can be confirmed by emailing firstname.lastname@example.org.
To make an appointment with an online coupon please keep this information ready:
1- Your voucher.
2- Expiration date on the voucher.
3- Credit card ( No show OR same day cancel appointment will be charged $20).
4- Your 2 contact numbers.
The following scenarios will result in cancellation of your appointment with application of full service charge because it will disrupt our entire days schedule, which is not fair for other clients who are on time:
- 1. Failure to cancel 24 hours in advance
- 2. Failure to notify the attendant before the appointment time on the same day of appointment
- 3. If you are more than 20 minutes late but get service within 30 minutes of your scheduled time, then only $15 service charge will apply and not the full price.
- 4. If you fail to bring your coupon and spend your appointment time trying to look for your voucher, this will result in the regular fee charge for your session, regardless of a coupon deal, on your next visit.
- 5. We’ll give you 2 calls one day before appointment day, you must confirm by phone before office closing time OR send us the email at “email@example.com” before 8′o clock so our therapist could be timely informed. If we don’t hear from you either email or phone call ( before closing), your appointment will automatically be canceled.
- 6- All the packages bought from the office the deposit money is not refundable. If you cancel the appointment same day, we’ll deduct the money from your account to cover the loss.
- 7- For any emergencies/accidents, please bring legal proof then we’ll be glad to refund the NO SHOW FEE.
For any contradiction or misinformation noticed with name, address, or phone number, your coupon or voucher will not be accepted, and it will result in termination of the appointment and the services will not be provided even afterwards. For any online coupon: Any multiple package treatments must be performed on the same visit to save guard the value of your coupon. Two promotional deals of any kind can’t be combined together.